Log Entries are great for finding out what happens in a particular assignment. If you ever need to track down the history, the Log Entries are also a great place to start for troubleshooting specific assignments.
1) On the Gradient Works Tab, click Log Entries
2) Make sure the List View is toggled to "All"
3) The next thing you'll want to do is filter the view to the specific assignment you're looking for.
- On the top right screen click on the Funnel icon and you can start filtering the view to meet your specific assignment
- The more information you know about the assignment you're hoping to track the better. Our recommendation is to start filtering from the time the assignment happened, this will allow you to view all the logs that happened during that time.
- The corresponding results of the newly filter log page should look something like this:
- From here, you'll be able to click on the log entry that should give you more information on why an assignment happened or why a particular error happened on that assignment.
4) If more support is needed please contact support@gradient.works with any information you're able to provide from the Log Entries.